Shipping policy

At CajaSol, each item is made to order. We collaborate with trusted production partners to ensure your products are crafted and delivered efficiently.

Processing Time
Please allow 2–5 business days for order processing and production before shipment. You'll receive a confirmation email with tracking details once your order is dispatched.

Estimated Shipping Times
Shipping durations vary based on destination and product type. Typical delivery times are:

• Switzerland & Europe: 5–10 business days

• USA & Canada: 5–15 business days

• Rest of the World: 10–30 business days

Please note that these are estimated timeframes. Actual delivery may vary due to factors like customs processing or carrier delays.

Shipping Methods
We utilize various shipping options, including Standard and Priority services, depending on the destination and product. Specific shipping methods and costs are calculated at checkout.

Tracking Your Order
Once shipped, you'll receive an email with tracking information. If you haven't received tracking details within a few days post-shipment, please contact us at cajasolcases@gmail.com.

Customs & Duties
International orders may incur customs duties or import taxes upon arrival. These charges are the customer's responsibility and are not included in the product or shipping costs.

Missing or Delayed Orders
If your order hasn't arrived within the expected timeframe, please reach out to us. We'll investigate the issue and work towards a resolution.